The Firm Telexcell Solutions Private Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights concerning your data.

Information We Collect:
Personal information such as your name, email address, and contact details.
Information you provide during transactions.
Data collected through cookies and similar technologies.
Other information necessary for our services.

How We Use Your Information:
To process orders, provide services, and improve user experience.
To communicate with you, including order confirmations and marketing materials.
To comply with legal obligations.

Your Rights:
Access, update, or delete your personal information.
Opt-out of marketing communications.
File a complaint with the relevant authority.

Data Security:
We implement security measures to protect your data.

Changes to This Policy:
We may update this policy. Please review it periodically.

Terms and Conditions:

This section should outline your terms and conditions regarding the use of your website or services. It should cover areas such as user accounts, intellectual property, disclaimers, and more. Due to the extensive nature of terms and conditions, it's recommended to seek legal advice.

These terms and conditions ("Terms") govern your use of the website and services provided by The Firm Telexcell Solutions Private Limited ("we," "us," or "our"). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website or services.

1. Use of Our Services

- You must be at least 18 years of age or older to use our services.
- You agree not to use our services for any unlawful or prohibited purposes.

2. User Accounts

- To access certain services, you may be required to create a user account.
- You are responsible for maintaining the confidentiality of your account and password.
- You agree to provide accurate and up-to-date information during the registration process.
- We reserve the right to suspend or terminate accounts for any violation of these Terms.

3. Intellectual Property

- All content, including but not limited to text, graphics, logos, and images, is the intellectual property of The Firm Telexcell Solutions Private Limited.
- You may not reproduce, distribute, or display any part of our content without our explicit permission.

4. Disclaimers

- We make no representations or warranties regarding the accuracy, completeness, or reliability of any information on our website.
- We are not responsible for any errors or omissions in any content.
- Your use of our services is at your sole risk.

5. Limitation of Liability

- We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our services.

6. Governing Law and Jurisdiction

- These Terms are governed by and construed in accordance with the laws of Singapore.
- Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

7. Changes to Terms

- We reserve the right to amend these Terms at any time. Any changes will be effective immediately upon posting on our website.
- It is your responsibility to review these Terms regularly.

8. Contact Information

If you have any questions or concerns about these Terms and Conditions, you may contact us at:

The Firm Telexcell Solutions Private Limited
8 UBI ROAD 2 #08-10 ZERVEX SINGAPORE (408538)
Hotline Number: +65 8617 7334
Email: [email protected]

Shipping:
Describe your shipping methods, costs, and estimated delivery times.
Specify which regions you ship to.
Explain what happens if the product is damaged during shipping.

Returns:
State your return policy, including the conditions under which returns are accepted.
Provide instructions for initiating a return.
Mention the timeframe within which returns must be requested.

Refunds:
Describe under what circumstances refunds will be issued (e.g., damaged products, unsatisfactory service).
Specify the method and timeframe for refund processing.

Refund Exclusions:
List any situations where refunds will not be provided (e.g., personalized items).

Contact Information:
Provide contact details for customers to inquire about refunds.